How It Works
These courses have been approved by the National Association of Long-Term Care Administrator Boards (NAB) [https://www.nabweb.org] for Continuing Education Unit (CEU) Hours.
These self-guided courses are simple to complete:
Choose your course
Follow the link to order the book (Optional)
Download the Free Study Guide
Read the study guide (and the optional book)
Take the online exam through FlexiQuiz.com
Once you pass, pay for the course and receive your certificate
Receive your CEU certificate via download &/or email
Repeat for other courses.
Keep Leading. Keep Learning.
Our Courses
The Coaching Habit
It’s Your Ship
If Disney Ran Your Hospital
About the Book:
Drawing on years of experience training more than 10,000 busy managers from around the globe in practical, everyday coaching skills, Bungay Stanier reveals how to unlock your peoples' potential. He unpacks seven essential coaching questions to demonstrate how--by saying less and asking more--you can develop coaching methods that produce great results. A wonderful book and approach for leaders wanting to grow leaders within their team.
About the Book:
Using examples from his work with Disney and as a senior-level hospital executive, author Fred Lee challenges the assumptions that have defined customer service in healthcare. In this unique book, he focuses on the similarities between Disney and hospitals―both provide an "experience," not just a service. It shows how hospitals can emulate the strategies that earn Disney the trust and loyalty of their guests and employees.
About the Book:
When Captain Abrashoff took over as commander of USS Benfold, it was like a business that had all the latest technology but only some of the productivity. Knowing that responsibility for improving performance rested with him, he realized he had to improve his own leadership skills before he could improve his ship. Within months, he created a crew of confident and inspired problem-solvers eager to take the initiative and responsibility for their actions.
This Course is no longer being offered; however, you can still access the book and the free study guide/summary.
This Course is no longer being offered; however, you can still access the book and the free study guide/summary.
This Course is no longer being offered; however, you can still access the book and the free study guide/summary.
The Culture Code
Next Course in Development
About the Book:
Where does great culture come from? How do you build and sustain it in your group, or strengthen a culture that needs fixing? In The Culture Code, Daniel Coyle goes inside some of the world’s most successful organizations - including the US Navy’s SEAL Team Six, IDEO, and the San Antonio Spurs - and reveals what makes them tick. He demystifies the culture-building process by identifying three key skills that generate cohesion and cooperation, and explains how diverse groups learn to function with a single mind. Drawing on examples that range from Internet retailer Zappos to the comedy troupe Upright Citizens Brigade to a daring gang of jewel thieves, Coyle offers specific strategies that trigger learning, spark collaboration, build trust, and drive positive change.
Next Course in Development
This Course is no longer being offered; however, you can still access the book and the free study guide/summary.
Our next course is being developed and submitted for approval.
Our next course is being developed and submitted for approval.